This engaging and interactive lesson is designed specifically for students studying the NCFE Level 2 Certificate in Uniformed Protective Services. The session introduces the IDEAL problem-solving model (Identify, Define, Explore, Act, and Look back), a structured and practical approach to tackling challenges that is widely applicable in uniformed services and everyday scenarios.

General voice procedures used within the uniformed services. NCFE level 2 Uniformed Protective Services (Unit One, Learning objective one)

A powerpoint lesson on the ‘5 whys’ problem solving technique. NCFE level 2 uniformed protective services

This comprehensive lesson focuses on the SMEAC briefing method (Situation, Mission, Execution, Any Questions, and Check Understanding), a vital tool for clear and effective communication in uniformed service environments. Designed for students studying the NCFE Level 2 Certificate in Uniformed Protective Services, this lesson equips learners with essential briefing and debriefing skills.

Different types of communication used in the military and different blue-light services. NCFE level 2 uniformed Protective Services Specification